FAQ

FAQ

I NOTICED A PAYMENT ON MY CARD

I noticed a charge on my card/bank statement "DapperWarehouse.com" or "DAPPERWAREHOUSE". That would mean your card/bank has been used to place an order through our site. If you are unsure of anything, or something does not seem right, just contact our support team as soon as possible and we will be happy to get you fixed up. 

HOW DO I KNOW WHAT SIZES TO ORDER?
Please check out our Sizing Page by clicking here.

HOW DO I CHECK THE STATUS OF MY ORDER?
Feel free to contact us via email at contact@dapperwarehouse.com. Our friendly team will help you out as soon as possible - we are here to help.
After you place your order, it is promptly sent to our supplier where we aim to pick and pack your order within 3 business days. Please be advised that once your item has been shipped, your order cannot be modified or canceled so contact us immediately if you need to change your order.

DELIVERY TIMES
For bags and accessories, 2-3 weeks throughout the USA, if not faster! However, during busy times order processing can add an additional 3-5 days on to this time. We thank you for your patience and we are happy to check your shipment tracking as well as provide you with tracking information to keep you informed at all times!

HOW DO I GET MY TRACKING NUMBER?
Tracking numbers will be made available upon request 3 business days after your order has been placed. If you would like to request your tracking number, please contact us through our Contact Page and we will provide your tracking details.

DO YOU DELIVER WORLDWIDE?
YES! We pride ourselves on serving our happy customers all over the world. We charge US Dollars so to find out what that is in your local currency please CLICK HERE to use the currency converter. And you can check here or please contact us HERE with the products and your shipping country and we will let you know the cost and time of delivery for more accurate timing.

HOW SECURE IS MY PERSONAL INFORMATION?
Dapperwarehouse.com adheres to highest industry standards to protect your personal information when you checkout and purchase products from us online.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

DO YOU OFFER REFUNDS?
If you don’t love your product, we’ll take it back! All of our products are carefully inspected for quality and if there are any issues, we will replace them free of charge. Please see our refund policy for further details.

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